Representative Example: Amount of credit: £1500 for 11 months at £169.69 per month. Total repayment of £1866.59. Interest: £366.59 Interest rate: 46% pa (fixed). APR rates range from 22.3% APR to 112.5%. Credit broker not a lender. Warning: Late repayment can cause you serious money problems. For help visit Money Helper
Questions? Let's Talk
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Others Ways To Reach Us
By Post:
Quick Loans Ltd
Vicarage Chambers
9 Park Square East
Leeds
LS1 2LH
Tel:
Telephone: 0333 2100 193
Email:
Email: help@quickloans.co.uk
Cold Calls Warning
Please be aware that we will never initiate contact with you first, and we do not engage in any unsolicited communication. If you receive unexpected contact from individuals claiming to be us, they are misleading you and are impostors. The best course of action is to cease all communication with them and ignore their attempts; they usually stop shortly after.
Phone Support Returns
We are pleased to announce that our telephone support has now been reinstated. After a period of operating exclusively online, we have listened to customer feedback and recognised the value of being able to speak directly with our team.
Effective January 1, 2025, our new customer support line is open, and we look forward to assisting you by phone once again. We’re confident that this change will make it even easier for customers to get the help and guidance they need.
Making a Complaint
While we strive to address issues correctly on the first attempt, we understand that there may be instances where escalation to an official complaint is necessary. In accordance with the Financial Ombudsman Service, we have established a procedure for this purpose.
If you believe it's time to make a complaint about QuickLoans, we encourage you to communicate with us via email or post. Please provide as much detail as possible, as our initial priority is to resolve your complaint promptly.
Upon receiving your complaint, we commit to responding within 5 working days to acknowledge its receipt. Subsequently, over the following days or weeks, we will conduct a thorough investigation and work towards reaching an agreeable solution with you.
In the event that we cannot find a mutually agreed solution within 8 weeks, we will issue a final response. This response will outline the situation and present your options moving forward, including the possibility of contacting the Financial Ombudsman Service. You have the right to exercise this option at any time within 6 months of receiving our final response.